easymessage help centre
Set up WhatsApp order updates, abandoned-cart reminders and replies for your Shopify store.
easymessage sends your Shopify store's order updates and cart reminders on WhatsApp, and puts customer replies in one inbox. These guides take you from a new account to your first automatic message.
Start here
1. Create your account
Sign up and start the free trial.
2. Connect Shopify
Let easymessage receive your orders and checkouts.
3. Connect WhatsApp
Add your WhatsApp Business number from Meta.
4. Send your first message
Test a flow safely before customers see it.
Popular guides
- Use variables in templates — put names, order numbers and cart items in a message.
- Abandoned-cart reminders — win back checkouts that weren't finished.
- Messages aren't sending — find and fix the reason.
Still stuck? Contact us — tell us what you tried and what you see, and we'll help you finish the setup.